Call flow and workflow study
Ajmi reviews departments, extensions, guest requests, nurse stations, announcement zones and operation needs.
Nurse Call and Healthcare Communication Systems
AJMI plans, installs and supports nurse call and healthcare communication systems for hospitals, clinics and care facilities in Saudi Arabia, including room and bed requirements, call devices, displays, workflow coordination, testing, training and AMC.
Real service scope
Nurse-call system integration scope
AJMI coordinates patient call points, bathroom pulls, corridor lamps, duty stations, displays, mobile or approved communication interfaces and the supporting network for healthcare facilities.
Every call must reach the correct caregiver and remain traceable
Call priority, room identity, acknowledgement, escalation, reset, event logs and fault supervision are configured and witnessed with clinical and technical representatives before handover.
Patient-room, bed and duty-station requirement surveyCall device, display, server and network planningPriority, escalation, acknowledgement and user setupRoom-by-room call tests, staff training and event records
Work modules
Service capability modules with field execution
Each module below represents a practical work area Ajmi can handle during planning, installation, commissioning or support.
System architecture
PBX, IP phones, PA, nurse call, service app and guest platform modules are planned according to project flow.
Device deployment
IP phones, speakers, call points, panels, microphones, mobile/service apps or room devices are installed and configured.
Network and integration readiness
Voice VLANs, PoE, server access, dashboards and integration points are checked before handover.
Functional testing
Call routing, announcements, alerts, service requests and response workflows are tested with staff.
Training and support
Ajmi supports extension changes, call flow changes, device faults, app workflow changes and AMC.
Technical system drawing
Nurse call system architecture drawing
This drawing shows the real system connectivity behind the service, including source flow, central equipment, network path, endpoint options, testing, support and long-term operation.
Delivery method
How AJMI delivers healthcare communication workflows
01
Clinical Area & Response Survey
Beds, rooms, call categories, nurse stations, corridor indication, mobile coverage, escalation and reporting needs are mapped.
02
Nurse-Call & Communication Design
AJMI defines bedside devices, lights, consoles, mobile alerts, call priorities, escalation and approved healthcare interfaces.
03
Device, Server & Station Deployment
Call devices, corridor indicators, controllers, servers and nurse-station interfaces are installed and assigned by room and zone.
04
Witnessed Clinical Acceptance
Call, acknowledgement, cancellation, escalation, reporting, power recovery and representative clinical scenarios are tested with users.
Remote Server & Event Support
Server health, call events, reports, users and workflow settings can be checked remotely through approved access.
Healthcare On-site Support
AJMI handles bedside units, call buttons, lights, stations, cabling, power and physical device faults on site.
Healthcare Communication AMC
AMC can include scheduled call tests, battery review, server backups, reporting and corrective maintenance.
Need this service for your project?
Send your requirement and Ajmi will review the suitable technical direction.